The transport of your package
Shipping costs are free for any order of a value greater than or equal to €60 in Metropolitan France and €100, after deducting any discounts for the rest of the world.
Shipping costs include preparation and packaging costs as well as shipping costs. The preparation fee is fixed, while the shipping costs vary depending on the total weight of the package. We recommend that you group all your items into a single order. We cannot combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Metropolitan France, Monaco and Andorra:
Packages are usually shipped within 2 business days of receipt of payment. They are shipped by Colissimo, La Poste or FedEx with a tracking number and delivered without signature. Packages can also be shipped with delivery against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Regardless of the delivery method chosen, we send you a link to track your package online.
Europe, Overseas and International:
Colissimo or FedEx tracking
Estimated delivery time 3 to 5 business days (not guaranteed).
Delivery of the package against signature.
For orders shipped to countries outside the European Union, please note that customs duties or import taxes may apply depending on the order value and destination. These fees are the responsibility of the buyer and are beyond our control. We recommend checking with your country's customs authorities regarding any potential obligations before placing an order.
Tracking the package: at any time, thanks to the parcel number that is communicated to you during its shipment, you can track your package by connecting to the site www.laposte.fr/colissimo